Check the calendar halfway down this page, then call ZEN RESORT NIKKO and select option 4 for activities ( 0288−25−7070 ). As our team also has other duties, we may be unable to answer; please leave a voicemail. You can also book through our guide's social media or DM. Feel free to get in touch.

There is no cancellation fee if you cancel at least 8 days before the trip.
From 7 days before the trip, the following fees apply to cancellations for personal reasons. Please contact us promptly by email or phone if your plans change.

Cancellation fees may be waived in some circumstances, including date changes or weather-related cancellations.

From 7 days before: 10% of the guide fee (no cancellation fee for a date change)
From 3 days before: 30% of the guide fee (no cancellation fee for a date change)
From the day before: 50% of the guide fee
On the day: 100% of the guide fee

Cancellation before departure
We may cancel in advance due to typhoons, strong winds, heavy rain or other severe weather. In this case, we will let you know during the confirmation call the day before.

1. The standard duration of one guided trip is 6 hours.
2. Departure times may be adjusted within the permitted hours to suit your wishes and the weather. A later departure does not extend the final return times below.
3. The latest return times for each trip are:
Morning trip: return to the pier by 12:00 in all circumstances
Afternoon trip: return to the pier by the end of the day's permitted fishing hours set by the Lake Chuzenji Fisheries Cooperative
4. No time extension is offered for a delayed start caused by guests or an early return for weather or safety reasons. Depending on the circumstances of each case, either no refund is provided after departure or the fee is adjusted based on elapsed time. See “Trips cut short” for details.

A trip may be cut short after it begins due to changing weather or other conditions. Depending on the circumstances of each case, either no refund is provided after departure or the fee is adjusted based on elapsed time. When a time-based adjustment applies and at least 3 hours have elapsed, the trip is treated as completed and charged at the 3-hour trip rate.

The lake is constantly changing. Wind, rain, lightning and other natural factors may affect your results. Your guide will do their best in the conditions, but we cannot promise the catch you are hoping for.

We may decline participation by other fishing professionals, those planning to start a similar business, or rental-boat anglers. Please consult us in advance. Publishing fishing locations, posting photos that reveal a location, and using track-recording apps are strictly prohibited. If this occurs, we will require immediate deletion of the data and decline future bookings. Obtain the guide's permission before filming or streaming video.

1. We generally follow the rules of each fisheries cooperative. On group trips, we may require barbless hooks to protect other guests and fish stocks. We may also ask guests to rotate positions so everyone can enjoy the trip.
2. Waders and spiked shoes are strictly prohibited on board for safety and to protect the boat.
3. You must wear a life jacket bearing the Sakura approval mark required by Japan's Ministry of Land, Infrastructure, Transport and Tourism. If you do not, we will return immediately for safety reasons. No discount or refund will be provided in this case.